Sage Courses

Customers (Sales Ledger)

This course covers the Customers (Sales Ledger) module in Sage. It uses real-life scenarios and handouts we have designed including invoices, credit notes and bounced cheque letters.

Course content:

• creating customer records
• raising invoices and credit notes
• customer disputes
• sending statements
• sending debt chase letters
• receiving payments
• dealing with refunds
• dealing with bounced cheques
• how to deal with bad debts
• printing reports