Pensions Regulartor warns of fake exemption certificates for Auto Enrolment

The Pensions Regulator (TPR) has issued a warning about fake exemption certificates of Auto Enrolment workplace pension duties. They have advised they are investigating a number of instances of employers being approached by companies offering to sell them  ‘Certificates of Auto Enrolment Exemption’ in relation to workplace pension duties.

These employers have been convinced to purchase documents which the scammers claim exempt the holders from workplace pension duties.  Whilst the charge is small (stated as being £58) for the certificates, they are in fact worthless.  The TPR do not produce nor accept any such documents in respect of automatic enrolment exemption.

Every employer or organisation with at least one employee has automatic enrolment duties.   Duties will range from simply informing the TPR that they do not have any staff that qualify for automatic enrolment up to employers having to enrol some or all of their staff in a workplace pension and make regular contributions.

Whilst there is currently no suggestion from the TPR that employers are buying the fake documents with the intention of committing any offences, they advised that employers who have failed to comply with their duties because they believed the documents purchased would give them an exemption leave themselves open to being fined, and may be committing an offence.

The TPR advise that if you or your company are offered the chance to buy a certificate of exemption or any similar sounding document please decline the offer and advise The Pensions Regulator (TPR).

If you’re unsure of your duties as an employer please visit the TPR’s Duties Checker where they will advise you if your requirements.

To read the full article by Pensions Regulator please visit their site here.

Sage accounts crashing when exporting reports to Outlook

Many of our customers have contacted us over the last month regarding issues exporting reports to Outlook, using Office 365.

When they were attempting to export a report (for example invoices) they were receiving messages such as ‘SBDDesktop.exe has stopped working’ or Sage was just closing when emailing reports and layouts.

Check your version and email settings

  1. In Sage Accounts, click Help, then click About and note your software version number.
  2. Preview any report or layout where this problem has been seen.
  3. Click Printer Offsets, click Email Setup then choose Microsoft Outlook as the Default Provider and select the check-box.
  4. Click OK, then close the Preview window.

If you’re unsure about any of these instructions you can view this video created by Sage showing you how to check the settings first.  Please note this video has no sound.

Check your email defaults

  1. Click Settings and click Email Defaults, then click the Email Client tab.
  2. From the drop down list, ensure Microsoft Office Outlook is selected, click Apply.
  3. Select the layouts you send by email, then click OK and click OK again.

Please note:  This video has no sound.

Finally, you will need to download an update

  1. To do this, please right click the update for the version you noted in step 1, then click Save link as or Save target as and save the file to your Windows desktop.
  2. Double-click the downloaded file, then click Run.
  3. Run your report or produce your layout as normal. If you are prompted by your antivirus software, click Allow.
  4. If you use the Quick Email option, you need to refresh your layouts now. Click Settings, click Invoice & Order Defaults, then click the Email tab and browse to the required layouts, then click OK.
  5. If the issue still occurs, reboot your computer and run your report or layout again.

If after installing the update you receive any of these errors:   ‘Unable to send all emails’, ‘Generic COM Error’ or ‘Failed to output…’ please refer to these further instructions as issued by Sage as these errors indicate an unrelated issue.

Case Study: Chapple Signs – Sage 50 Payroll & Pension Processing

Chapple Signs Limited, Stowmarket

New Sage 50 Payroll set up part way through a tax year. Training on payroll and pension processing, HMRC related guidance and pension portal uploads. 

We were asked to help Anita at Chapple Signs bring their payroll in-house during September 2016. They already had the software they needed to complete the payroll and pension processing, but needed guidance on inputting all their current workers, year-to-date tax year figures and training on how to process payroll with pensions. Continue reading “Case Study: Chapple Signs – Sage 50 Payroll & Pension Processing”

Chosen Charities for 2017

For 2017 we have chosen Save the Children as one of our charities.

Save the Children believes every child deserves a future both in the UK and worldwide. The charity aims to help children in both daily lives and in times of crisis.

We are raising money for this cause throughout the year and our next event will be ‘Peppa Pigs Muddy Puddle Walk’  on Saturday 13th May. If you are interested in joining us get in touch to find out more.

In particular,we will be looking to support children directly affected by the Crisis in Syria.

We have also chosen to support Crisis for 2017. Crisis is the national charity for single homeless people.  The charity is dedicated to ending homelessness by delivering life-changing services and campaigning for change.

We will be looking at ways to raise money to support this cause throughout the year.