Terms and conditions documents: Delivery  |  Refunds & Returns  |  Generals Ts & Cs  |  Cookie Policy  |  Privacy Policy  |  Disclaimer

COOKIE POLICY

We operate an implied consent policy. This means that we assume that if you visit the website with your browser set to accept cookies that you are happy with their usage. If you are not happy you should not use the site or delete these cookies at the end of your visit. You can find details of how to do this below. 


WHAT ARE COOKIES?

Cookies are small text files that are transferred by a website to your browser directory. They help the website identify your browser/device. They perform different tasks on a website, and certain aspects of the website will not function correctly without them. To find out more about cookies visit: https://cookiesandyou.com


THE COOKIES WE USE ON OUR WEBSITE ARE:

Google Analytics
This gathers information about users, how they found and navigated the site as well as facts about which browsers they have used. The data gathered by this cookie is anonymous and is used to enhance the usability of the website. Further information is available from: http://www.google.com/intl/None/policies/privacy


Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our user's experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.


Session cookies

Session cookies are used to remember you when you log in and also for the shopping cart. Disabling these cookies will stop this functionality working. Further information about session cookies is available from: http://www.allaboutcookies.org/cookies/session-cookies-used-for.html


HOW CAN I DISABLE COOKIES?

This depends entirely on the browser you use to access this and other websites. You can find a guide to disabling cookies here: https://cookies.insites.com/disable-cookies

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