Delivery

Delivery Details

Once you have selected the Products you wish to buy, please supply us with your delivery address, tell us how you wish to pay and give us any other information we request to enable us to fulfil your order. Please ensure the information you provide to us is accurate.

The stated delivery charge relates to the UK Mainland only.  The delivery charge is based on the weight and dimensions of the shipment. Delivery charges are automatically updated upon checkout, prior to order confirmation.

Normal delivery times are between 9am – 5pm on working days.   Please note some items may be delivered slightly sooner or later than the above stated period.

Prices and How to Pay

The price of the Products will be as set out on our website.  All prices are shown in Great British Pounds (GBP).

All prices on our website are exclusive of VAT and delivery costs (where applicable).  Any delivery charge will be as shown in your basket, when you checkout.  Your order summary will itemise the VAT and your delivery charge (where applicable).  They will be included in the total price.

We reserve the right, at any time, to adjust the prices of the Products and to change the range of Products available.

In the event that the Sage (UK) Limited RRP prices for Products has increased and is, therefore, not as published on our website when you place your order, we will contact you before processing the order to check that you would like to proceed and pay the additional charge.  In the event that the RRP price is lower than the Sage (UK) Limited, we will process your order at the lower price and refund the difference.

Please ensure all payments are made by the due date. Products will not be shipped until payment is received in full.

We aim to fulfil your order within 3-5 working days or  within a reasonable period following your order, unless there are exceptional circumstances.  If we cannot fulfil your order within a reasonable period, we will let you know.